James Russell Disclaimer

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfill your orders and to notify you of your order status. When you enter a competition or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners. If you have requested to optin, we may also use the contact information we collect to occasionally notify you about important functionality changes to the Web site, new services and special offers we think you'll find valuable. You can opt out at anytime, simply click the 'unsubscribe' link found on every newsletter you receive.

How does James Russell protect your information?

When you place orders, our secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any information which may identify you personally, but they do enable us to provide features such as pop-up message windows and other browser functions between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.

Your Consent?

By using our Website you consent to the collection and use of this information by James Russell. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Please let us know what you think. We welcome your questions and comments about privacy.

Please send e-mail to customerservice@james-russell.co.uk


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